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COVID-19 - Level 4 If you have been affected by COVID-19, we may be able to help. Find out more

Service update Some of our key services are currently unavailable while we make some improvements to our system. These will be back on 8am, 16 April. Find out more

Service update Some of our key services will be unavailable from 3pm, 9 April until 16 April for a system upgrade. Find out more

Paying by cheque

Since 1 March 2020, we have stopped accepting payment by cheque. This means that you will not be able to pay us by post. If you're currently making payments by cheque, you'll need to review our other payment options and find the one that works best for you.

We're moving on from cheques

Paying by cash

Do not send cash by post. You can continue to make cash or EFTPOS payments at your local Westpac branch. However, from 1 July 2020, you'll need to have a barcode to ensure the payment goes to the right place.

Paying at Westpac