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COVID-19 - Level 4 If you have been affected by COVID-19, we may be able to help. Find out more

Service update Some of our key services are currently unavailable while we make some improvements to our system. These will be back on 8am, 16 April. Find out more

Service update Some of our key services will be unavailable from 3pm, 9 April until 16 April for a system upgrade. Find out more

Contact us

Contact us if you are having trouble paying your tax debt.

You can send us a secure email in myIR or call us.

It's important you tell us early so we can work out ways to help you before the situation gets worse.

We'll ask you for more information so we can understand and assess your situation. We'll then let you know your options.

Information we may ask for

We may ask you to send us a Disclosure of financial position - IR590 form.

If you’re a business customer we may also ask you to send us a Twelve month cash flow forecast - IR591.

Your payment options

We’ll talk to you about your options. These could be:

  • You set up an instalment arrangement to repay an agreed amount over time.
  • We write off an agreed amount if we decide that full payment will cause you serious hardship.

Email us

Send us a secure email in myIR
Log in to myIR