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Service update Some of our key services are currently unavailable while we make some improvements to our system. These will be back on 8am, 16 April. Find out more

Service update Some of our key services will be unavailable from 3pm, 9 April until 16 April for a system upgrade. Find out more

There a number of proposed changes that will make it easier to manage your student loan. Some of these changes are dependent on legislation which is expected to be passed in March, and the changes will take effect in April 2020.

Easier to understand

Upgrades to myIR will make it easier to check your loan balance, repayments you've already made and any repayment obligations that may be overdue.

The student loan statements and assessments will also be revamped so it's clear what your current balance is and how much you need to pay.

New payment options

If you have payments due or want to make additional payments to pay off your loan faster, there will be a new way to pay directly through your myIR account.

New calculators

There will be two new calculators in myIR. The repayment calculator will show how quickly you can pay off your loan, based on current repayments and any additional payments you may choose to make.

The overseas travel calculator will allow you to enter the dates you expect to leave or return to New Zealand, so you can check if you'll be away for more than 183 days. If you're away for more than 183 days, your student loan repayment obligations will change and interest will be applied to your loan balance.

Travel dates in myIR

To make it easier for you to keep track of how long you're away from New Zealand, you will be able to check the dates you travel to or from New Zealand in your myIR account. This will not show information about where you travel, it will only include the date you travelled into or out of the country.

Paying off your loan if you earn salary or wages

When you're close to paying off your student loan, we'll be able to notify you and your employer. We'll let your employer know how much is left to repay and what your new tax code should be. This means you will not overpay your student loan or have to wait for any overpayments to be refunded back.

Nominated persons and alternative contacts

If you have set up a nominated person who can manage your tax matters for you, they can update your details through their own myIR account. If you have set them up with access to all account types, they will be able to view and update any future accounts you may get.

Get access to an account as a nominated person 

If you have set up an alternative contact person (ACP) for us to contact if we can't reach you, both you and your ACP will be able to view or cancel the ACP link through your myIR account. The ACP cannot view any details about your loan.