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Te honohono pūkete kiritaki Linking client accounts

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Intermediaries can link to clients’ myIR accounts. Once linked, they can act on behalf of their clients for certain tax types.

Getting approval to link

All intermediaries need written authority from clients before they can link. Once a client has given authority, you can link to their account in myIR.

After linking, access to client accounts will be automatic for tax agents, bookkeepers and PAYE intermediaries.

Payroll bureaus and other representatives do not get automatic access. These intermediaries need to let us know when they want to link to a client. We will send the client an email or letter to approve the request.

What intermediaries can do

Tax agents can:

  • choose where client mail and refunds are sent to
  • link to a customer master link that gives access to a client’s customer level mail.

Bookkeepers and other representatives can link to the same account types as a tax agent but cannot choose where client mail is sent.

PAYE intermediaries can only link to the payroll account. Client mail is automatically sent to the intermediary.

Payroll bureaus can only link to the payroll account and mail cannot be directed away from the client’s address.

Account types that cannot be linked

You cannot link clients for the following account types:

  • Child support – liable parent
  • Child support – receiving carer
  • KiwiSaver voluntary contributions.

Your client needs to nominate you to act on their behalf for these account types.